For the
Homeowner: Have your fireplace and installation inspected
yearly. It should include but is not limited to the following
check-up tips. The first two tips you may perform yourself if
you are comfortable with it, but we recommend you speak to a
qualified service person about inspecting your Montigo gas
fireplace.
When you eventually make a service call,
have the model and serial number of your gas fireplace ready.
Also prepare a list of symptoms your fireplace is
experiencing, if any.
For the Service
Professional: Take note of the following check-up tips, we
trust that it is already a part of your maintenance package.
Be sure to read our article 'Service
Friendly' which outlines the benefits of offering an
after-market & maintenance program as a part of your
business. It is a bigger opportunity than you may realize!
Also contact us to
order your complete copy of a Montigo Service & Technical
Guide.
Check-Up Tips
1. Cleaning the Glass 2. Cleaning the logset
and inside the firebox
3. Test the optional
equipment, make sure it is working
4. Touch-up the
fireplace only with high temperature paint
5. Perform a
visual check of the vent system, gas fireplace, and gas
components including the burner, the pilot flame, pilot
assembly, and gas control valve.
6. Basic Diagnostics
(Millivolt & Pressure)
1. Cleaning the
glass
Glass must be cleaned periodically to
remove any film (a normal bi-product of combustion), which may
be visible. Before handling and cleaning your fireplace,
ensure that the gas valve has been turned to the off position, and that the fireplace and glass has properly cooled
down.
Do not attempt to clean glass when it is hot.
DF-Flush, Door/access panel Video Media file Ensure ActiveX controls are enabled
Clean the glass using a soft cloth and an approved,
non-abrasive cleaner such as Kel Kem or White Off. Do not
use oven cleaners, scouring powders, or any ammonia based
products, as they will damage the glass. Carefully
remove the doors as outlined in your operating manual. (If you do not have the instruction guide for your model fireplace please see theCurrent Montigo models page , or the Archive Page.
Carefully clean both the inside and outside of the glass
window. You can replace your door the same way it was removed,
or while the door is off, take the opportunity to clean the
logset and firebox interior as outlined in the next step.
2. Cleaning the logset and
inside the firebox.
The logset and brick
should be cleaned periodically to remove any debris. The
control compartment and firebox should be kept dust and lint
free. Before handling and cleaning your fireplace, ensure
that the gas valve has been turned to the off position, and
that the fireplace and glass has properly cooled down.Do not attempt to clean the fireplace when it is hot.
Carefully remove the door as outlined in your
operating manual. Carefully clean the logset, brick,
with a vacuum to remove any debris. Take extra care when
vacuuming the logset and brick as they can be damaged. Remove any of the spent ember material from in front of the
logset, and be careful not to vacuum any lava rock or
vermiculite. Only certain Montigo fireplaces have
vermiculite, lava rock, or can safely use ember material,
consult your operation manual.
Next use a vacuum
or soft bristle brush (a paint brush) to dust and clean the
control compartment, and firebox. Before replacing the glass
door, ensure that the logset is placed properly as outline in
your operating manual. You can then replace your door the same
way you took it off, or while the door is off take the
opportunity to clean the glass as outlined in the step above.
